Nordica and LOT Polish Airlines introduce a complimentary procedure to change the date of travel for passengers holding Nordica and/ or LOT Polish Airlines tickets in order to meet the expectations of our customers (starting from March 6th. 2020).
The procedure applies to individual bookings made before March 31st, with flights scheduled to happen between March 6th and April 24th, 2020. You can now change your travel date for free to flights by December 31, 2020 (travel should be completed by that period) provided that the same routing and booking class are preserved. If you choose the date of a trip which the originally selected booking class is not available on, you will need to pay the applicable difference resulting from the currently available fare.
Any ticket refunds can only be processed in accordance with the original fare ticket conditions applied.
Penalty fees resulting from the selected fare conditions are waived in the cases described above. A change of route is not possible.
To change your bookings for more information please contact Nordica Customer Service