Travelling with pets

Organising the journey | Pets in the cabin | Pets in the baggage hold | Pet container | Guide dogs and other service dogs | Charges for transportation of animals
Announcement about traveling with animals
We don't accept live animals in the hold (AVIH) on SE domestic routes, during the winter period 1 November - 31 March.
About traveling with pets
If you would like to travel with a pet such as a cat, dog or ferret, we can provide you with such an option. The place of travel - in the cabin or in the cargo hold - depends on the pet’s weight and size.
For your comfort and that of other passengers, we can only take a limited number of pets in the cabin, so please make a reservation for your pet as soon as possible by telephone through Nordica customer service.
We advise you to do so within 24 hours after you have booked your ticket, but at least 24 hours before departure. Please contact our customer service consultants.
If we reach the limit for the number of pets to be carried on a given flight – both in the cabin and as cargo – we reserve the right to refuse carriage of the pet (also includes the carriage of guide dogs and other ESAN pets (emotional support animal).
In order to ensure the comfort and safety of carried animals, we apply the standards of the International Air Transport Association (IATA). All custom questions will be considered individually.
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During the whole journey, your pet must be transported in the cabin in a special container (travel bag or kennel) appropriate to its weight and size. The total weight of the pet and travel bag or kennel cannot exceed 8 kg.
Remember that your pet must stay in the container during the whole flight, and the container must be placed under the seat in front of you during take-off, landing and in case of turbulence.
If you carry a pet as checked baggage, please sure it has comfortable conditions. The container should comply with the requirements of International Air Transport Association (IATA) Live Animals Regulations.
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Please note that if the container is too small or does not comply with above IATA requirements, we reserve the right to refuse to transport the pet at check-in.
Guide dogs (seeing/hearing, assistance dogs) are accepted free of charge in the passenger cabin when accompanying a passenger with a disability.
Weight and size limitation do not apply and the animal need not be caged. The dog should be on a lead, but not wear a muzzle.
Category | Size | Price (one way) | Travel box sizes* and weight |
Small pet in the cabin |
up to 8 kg | 35€ |
56x45x25 cm / 8 kg |
Small and medium pets checked baggage (AVIH) | up to 60 kg | 55€ |
110x76x73 cm / 60 kg |
* (lenght x width x height)
Animals are not included in the free baggage allowance. The level of the charge is based on the size and weight of the pet together with a container (bag or kennel).
It is only allowed to carry animals from a minimum age of 3 months and when at least 21 days have passed since the last important vaccination against rabies.
The carriage of animals as cargo in the baggage hold is subject to the same requirements relating to the container as in the case of animals carried in the baggage hold (i.e. as checked baggage).
We only charge fees for the air carriage of an animal in the baggage hold (carriage fee) and do not provide forwarding services. The ticket price for the animal depends on the size of the container in which the animal will be transported, the weight of the animal along with the container and the route. The carriage of an animal as cargo in the baggage hold is only available as a service directly in our Cargo and Mail Bureau.
Irrespective of fees imposed by us, remember that you are obliged to pay additional fees relating to terminal, veterinary, customs and other services that are imposed by entities not related to us (Nordica).
We will do our best to notify you about additional fees that are not directly related to the carriage of an animal at the time of purchase of the cargo carriage service for animals.
Guide dogs (seeing/hearing, assistance dogs) and emotional support dogs are accepted free of charge in the passenger cabin when accompanying a passenger with a disability. Weight and size limitations do not apply and the animal need not be caged.
The dog should be on a leash, but not wear a muzzle. However, the person traveling with the guide dog or emotional support dog should have a muzzle with oneself.
For your comfort and that of other passengers, we can only take a limited number of pets in the cabin, so please make a reservation for your pet as soon as possible by telephone.
We advise you to do so within 24 hours after you have booked your ticket, but at least 24 hours before departure.